Refund policy

Return Policy

We want you to love your purchase! However, we understand that sometimes things don’t go as planned. Please review our return policy below:

  • Damaged or Defective Items:
    If your product arrives damaged or defective, you may request a replacement or a refund within 14 days of delivery. Please contact us at planetironapparel@gmail.com with your order number and a photograph of the damaged or defective item as proof.

  • Non-Refundable Items:
    We do not accept returns or provide refunds for reasons other than damage or defects. Please double-check your order details before completing your purchase.

  • How to File a Claim:
    To request a replacement or refund, email us at planetironapparel@gmail.com with:

    1. Your order number.
    2. Photographic proof of the damage or defect.
    3. A brief description of the issue.
  • Processing Time:
    Once we receive your request and review the provided proof, we will process your replacement or refund within 7 business days.

Thank you for understanding our policy and for supporting our store