Refund policy
Return Policy
We want you to love your purchase! However, we understand that sometimes things don’t go as planned. Please review our return policy below:
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Damaged or Defective Items:
If your product arrives damaged or defective, you may request a replacement or a refund within 14 days of delivery. Please contact us at planetironapparel@gmail.com with your order number and a photograph of the damaged or defective item as proof. -
Non-Refundable Items:
We do not accept returns or provide refunds for reasons other than damage or defects. Please double-check your order details before completing your purchase. -
How to File a Claim:
To request a replacement or refund, email us at planetironapparel@gmail.com with:- Your order number.
- Photographic proof of the damage or defect.
- A brief description of the issue.
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Processing Time:
Once we receive your request and review the provided proof, we will process your replacement or refund within 7 business days.
Thank you for understanding our policy and for supporting our store